4 benefits of a group health insurance cover from employer !

It is common nowadays for salaried employees working in big companies to have a group health insurance cover from their employer. Some firms provide health cover to the employee, his spouse, and his children while the more generous ones also extend this cover to the employee’s parents.

group Health Insurance Advantages

In this article, I want to help you understand in some detail, what exactly constitutes group health cover. I will also cover the benefits of group health insurance policies that are not available in the individual health insurance plans one buys directly from health insurance companies.

What is group health insurance ?

The concept of group health insurance is very simple. When you buy health cover policies covering big groups of 50 people or even 500 people, it is termed as group health cover. Normally big organizations would take these policies for their staff.

The good thing about these group health insurance policies is that it can be tailored to the requirement of the proposer (one who is taking the policy) and can be offered as a benefit to their employees. Insurance companies benefit from this arrangement, as they get massive premiums from a single source (imagine how much premium Infosys would pay yearly). The big ticket-size also allows insurance companies to offer more benefits at a relatively lower premium value (How Insurance works – The full business model).

I recommend that everyone have his or her own health insurance apart from employer health cover, but that’s a different topic of discussion. The focus of this article is to highlight some of the good points about group cover and how you can benefit if you fall under such a scheme.

4 advantages of group health cover from employer

1. No Medical Checkup’s

The best part of group health insurance cover from an employer is that there is no requirement of undergoing a medical checkup – both for self and family members. Everyone is covered automatically in the group cover from Day 1 and you can completely avoid the hassle of a medical checkup.

2. Maternity cover from Day 1

This is going to bring smiles on lots of faces! From Day 1, maternity expenses are covered under group medical cover in almost all companies. So if you join a company and if you are part of the health cover benefit scheme, you will get maternity benefits immediately; unlike the individual health cover which has timing limitations.

3. No Waiting period Concept

Another great feature of group health insurance is that there is no concept of waiting period for any illness. Even pre-existing illness are covered under group cover. So if your parents are suffering from some illness such as diabetes or heart ailments, it gets covered from Day 1. This is never the case with individual health cover that you buy on your own. Again, this exception is only made possible through the dynamics of group health cover that I explained earlier.

4. More Cost Effective because its a group cover

Like I mentioned in the beginning or this article, because of economies of scale, the premium per insured person is very low for group health insurance policies. Hence, if your employer is providing you a group health cover, it makes sense to apply for it, even if you have to pay the premiums yourself.

How to fit in Group Health Cover in your overall Health Insurance Portfolio ?

So now the question is how should a group health insurance cover find a place in your overall health insurance portfolio? While we have seen advantages of group health insurance, in the same way there are lots of disadvantage of the group health insurance. The first importance should be given to having your own individual health insurance policy so that the complete control is in your hands, not your employer. While group health insurance from employer is great, but look at it as secondary option, not primary for the reasons I have mentioned in this article.

is employer health cover sufficient

So, make sure you do not depend 100% on employers health insurance because it can stop anytime, it will not be available for long term after your retirement.


Do you want to share any insight on this topic or your views?

5 must know rules before Opening PPF Account for minor child

PPF account is one of the most favorite investment product in India and every person wants to open a PPF account for minor child. However, there are lots of myths about the rules on opening PPF account for minor kids.

In this article, we will look at some of the important points you should know if you want to open a PPF account for your children. We will discuss about tax exemption, limit on the amount you can invest and PPF maturity rules. Here they are

UPDATE: The limit was 1 Lac when this article was written. Now it has increased to 1.5 Lacs.

rules ppf account for minor children

1. Who can open PPF account for minor Child ?

As per PPF rules, a guardian can open Public Provident Fund account for minor child, where guardian is

  • Either Father or Mother
  • Or incase of Parents are not alive, then any other guardian under the law can open PPF account for minor children, like Uncle, Aunt, Grandmother, Grandfather etc.
  • Incase a surviving parent is incapable of acting, then also some other guardian (as mentioned above) can open PPF minor account

2. How much can I invest in PPF account of Minor Child ?

There is a very big confusion around this topic. The most common question is – “Can I invest more than 1 lac in PPF account ?”

As per my understanding and all the readings I did on this topic, I came to know that One can invest maximum of Rs 1 lac in all the combined PPF (Public Provident Fund) account a person has which is self , and for minor children. Example – Imagine there is a Father (F) and Mother (M) and there are two minor children – C1 and C2 . Now follow scenario’s are possible

  • Father (F) can open PPF account for himself, C1, and C2
  • Wife (W) can open PPF account for herself, C1 and C2
  • Father can open PPF account for himself and C1 (or C2) , Wife can open PPF account for herself and C2 (or C1)

Here are these 3 scenarios possible

PPF account for minor

3. Can I deposit more than 1 lac in PPF account even if I don’t need income tax exemption ?

This is one question which really needs clarity, because a lot of people open PPF accounts for minor children and invest Rs 1 lac in all the Public Provident Fund accounts (Here are articles on opening PPF account with ICICI Bank and with SBI Bank).

You don’t get income tax exemption under 80C for more than total Rs 1 lac, which is fine for many people, but are you eligible to get benefits on more than 1 lac invested or not ?

As per PPF rules, you are just not allowed to invest more than Rs 1 lac in your own PPF account or any other PPF account where you are guardian. So if you have 2 kids and you have opened PPF account in their names, you might be thinking that you can invest 1 lac in your own PPF and 1 lac in each kid PPF account so that you can enjoy tax free maturity income later for your kids PPF account .

But I dont think its allowed, because as per PPF rules, the 1 lac limit is for an individual , not on per account basis .

But I have been investing more than 1 lac each year, already from many years !

I know, a lot of investors who have been investing more than 1 lac in PPF each year. Due to technological challenges, it might be possible that no one stopped you from doing it, but in future if govt comes to know that you have been avoiding the rules, you might not get any interest on the excess amount, so you might get back only the principal amount at the time of maturity.

A lot of Bank staff are also not clear on these rules , here is an incident which was shared by one of our readers 

Today I met manager of the branch of bank (State Bank of India) where I have all these three accounts. I narrated the whole scenario. He does not see any problem with the situation.

I am really confused as to continue this mode of financial plan or to change it in the light of your clarification regarding the total ppf investment limit.

4. Do I need to declare about my personal PPF accounts at the time of opening minor PPF ?

A person can not have more than 1 PPF account on self name, but they can have it as a guardian for his children , but you need to declare about all your PPF (Public Provident Fund) account as self and for other children at the time of opening a new PPF account with other kids.

Because when you fill up the PPF opening form, there is a declaration you need to give about it , here is a snapshot of how it looks like

self declaration ppf form

Which means that legally you need to declare about your other PPF accounts , if you don’t do so, you are breaking the law and if in future its detected that you have been doing what is not allowed, all the money you have deposited in PPF account in excess to the limit allowed will just be returned to you without any interest, and that might be a big blow to your overall planning.

So, a small change you can do in your overall planning is that, you can ask your spouse to open PPF account as guardian for the child, this way, one husband can avail upto 1 lac benefit and wife can also avail upto 1 lac benefit.

5. What happens when the minor kid becomes a major ?

Case 1 : If PPF account matures before the child attains 18 yrs

In this case the guardian can either withdraw the money from PPF or extend it for another 5 yrs block . In this case, the money withdrawn will be treated as guardian income and now when this money is invested somewhere else and any interest income is earned (learn how PPF interest is calculated), then it will be treated as guardian income only.

So imagine PPF (Public Provident Fund) account is matured and the kid is still minor (assume you opened the PPF when he/she was 1 yr old) and you get Rs 10 lacs from PPF account, now when you invest this 10 lacs into FD , you get Rs 1 lac as interest in a year, this interest income will be treated as your income (guardian income) and will be added into income and taxed accordingly.

Case 2 : If PPF account matures after the child attains 18 yrs (become’s major) –

In this case, the account will then be operated by the child (who has become major) and there will be no guardian. The child will then take his/her own independent decision.

In this case, because the PPF account has matured after the child has attained maturity age, all the maturity amount will be income of the child itself, Now any interest income earned on this amount in future will be kid income.

Conclusion

PPF account for minor children is a good idea if you want to build a long term corpus for their education or other requirement. However if you are already exhausting your own limit for PPF (Public Provident Fund), then it might not be that useful because their a limit on the investment amount.

You need to see how you want to divide the amount between your own and your kid and whom do you want to make guardian, yourself or your spouse ?

Can you share about your case ? Do you have PPF account for your minor child ?

Penalty Charges on failed transactions due to insufficient balance at other banks ATM

Imagine this situation. You are in urgent need of cash and looking around for your bank ATM, but you are not able to locate one, but you can see other banks ATM and then finally you give up and want to withdraw the cash from other banks ATM knowing that its FREE to withdraw the money from other banks ATM (at least 3 times a month)

have you ever been charged penalty on failed transactions due to insufficient balance at other banks ATM?

Then, You go to other bank ATM and withdraw Rs 5,000, but you see the message on screen “Insufficient Balance, transaction Failed” only to realize that in a hurry, you have punched in an extra ZERO and have tried to withdraw Rs 50,000. You then ignore this minor mistake thinking that it means nothing and then finally you withdraw Rs 5,000 and leave the ATM happily!.

However, By the end of the month – when you are looking at your bank statement, you are in horror to see that there is some Rs 28 debited from your account as ATM decline charges and you are like – “What the hell is that”? You talk to customer care and come to know that there are some “ATM decline Charges due to insufficient balance”, you are not happy as you were not aware of it and customer care just has one answer – “It’s as per RBI guidelines”!

Penalty charges due to Insufficient Funds

Almost all the banks charge you a penalty charge if your transaction at other banks ATM is declined due to insufficient fund. So if you have an ICICI bank account and you are withdrawing money from HDFC or SBI ATM and if the transaction fails due to insufficient balance or fewer banknotes inside the ATM, the transaction will fail and you will be charged!

Here is a real life incident which happened with my Father, when back home, he tried to take out some money from SBI bank ATM (the account is with ICICI bank) and he was not that sure of the exact balance and he tried to take out the money 3 times in a row. We only realized about this charge when I was looking at the bank statement at the end of the month.

 

2 07/02/2011  ATM DECLINE CHG/08-JAN-11/2713 DR INR 28.00
3 07/02/2011  ATM DECLINE CHG/08-JAN-11/2713 DR INR 28.00
4 07/02/2011  ATM DECLINE CHG/08-JAN-11/2713 DR INR 28.00

How ATM decline charges are calculated?

Decline charges are the base charges + service tax! Each bank is free to define the penalty charge. So in the case of ICICI Bank (and other several banks), the penalty charges are Rs 25 per failed transaction. So when you add service tax, the final figure is Rs 28 (approx). Here are some of the bank penalty charges I found out on their websites.

ATM decline charges for insufficient balance

Is it for real that people pay penalty when there is insufficient cash in the ATM?

If it’s customer mistake, one can still understand the penalty charges, but what do you say about charges, when your transaction is declined because of the bank mistake ! , like if notes in the ATM are not sufficient? What if you are trying to withdraw Rs 5,000 but there are just Rs 100 notes in the ATM (Rs 500 are over) and the transaction failed (maximum 40 notes at a time is allowed) and you are charged for the failed transaction in other bank ATM ?

Here is one incident !

Dear Sir, I the undersigned wish to inform you that i am having saving account no. ******84712 with State Bank of India, Vadgaon Branch, Pune. When I was having balance of Rs.5106.19 (9th January 2014) in my account I went to SBI ATM at laxmi road, Pune but due to technical reason it was not in working position. So I went to opposite Bank of India, Laxmi Road ATM. When I tried to withdraw Rs.3300/- from that ATM it declined saying insufficient balance when I checked with security guard there he informed me that there are only 500 rs. notes available so you withdraw in multiples of 500 only.

So I withdrew Rs.3500/- (ATM 40091 BOI LAXMI ROAD II PUNE MHIN). When i checked today my account it is showing TO TRANSFER INSUF BAL ATM DECLINE CHARGE – ****** Transfer to ******14906 Rs.17/-. Will you please explain me the reason behind this charges.

Here is one more experience you should read where the bank had charged a customer for no mistake!

My friend once had a bad experience with SBI credit card. During some emergency, using his SBI Credit card he wanted to withdraw Rs.10000 from an SBI ATM. He entered Rs.10000 but the ATM refused to dispense that amount and gave a message that it could dispense only 40 notes at a time. Unfortunately only Rs.100 were present in the ATM (This point was not mentioned any where). So, he had to use his card thrice to get the required amount (Rs. 4000 X 2 times and Rs.2000 X 1). After he got his credit card statement, we were surprised to see that he was charged, cash withdrawal charges – 3 times (Rs.250 X 3 = Rs.750). Had the ATM been filled with Rs.1000 notes, the transaction would have been only one and my friend could have saved Rs.500. Is this ethical to charge the customers for such things? (Source)

Have you been charged for Failed ATM transaction due to insufficient balance at some other bank ATM ? Do you feel its justified?

Bank Locker Closed by bank & Struggle of claiming the locker contents back – A real Life Experience !

A lot of investors hold a locker facility in their bank, where they keep their valuables, jewelry and important documents. You must also be having at least 1 locker and must be rest assured that your locker will be safe and will not be touched, or looked upon by anyone else. However things can go wrong!

You might be operating your bank locker once in a while or many times in a year and in that case, everything will go well. However many people do not operate their bank lockers frequently and at times their lockers are closed for years and years. And they also forget to pay the fees for lockers, because you never realise that the time has elapsed and its time to renew the bank locker. Thats a big risk !

bank locker closed down

I will share with you some rules on how a bank can close down the inoperative bank locker when fees is not paid and even if the rent is paid to them and and we will also see a real life experience of one of the readers where his bank locker was closed down and handed over to someone else just because it was inactive for many years and then he struggled a lot to claim back his locker contents. (Read more on bank lockers safety, FD requirement, and more in this article)

Can Bank close your Bank Locker due to inactivity, even if rent is paid ?

Seems like the answer is YES.

Bank Lockes are divided into various risk categories by banks after they complete your KYC. Banks can assign you lockers which are either into “low risk” , “medium risk” or “high risk” category depending on what job/business you do, what is your age, what is your past relationship with bank, where do you live! and several other factors.

You then have to pay 3 yrs locker rental + breaking charges as security deposit at the time of getting the locker (No, FD for a big amount is not mandatory).

Now if you are into higher risk category, as per the RBI guidelines, if a bank locker is not operated for more than 1 yr, the bank can close your bank locker and take it custody back and give it to some other customer. Read the important part of the circular below 

(ii) Where the lockers have remained unoperated for more than three years for medium risk category or one year for a higher risk category, banks should immediately contact the locker-hirer and advise him to either operate the locker or surrender it. This exercise should be carried out even if the locker hirer is paying the rent regularly. Further, banks should ask the locker hirer to give in writing, the reasons why he / she did not operate the locker.

In case the locker-hirer has some genuine reasons as in the case of NRIs or persons who are out of town due to a transferable job etc., banks may allow the locker hirer to continue with the locker. In case the locker-hirer does not respond nor operate the locker, banks should consider opening the lockers after giving due notice to him. In this context, banks should incorporate a clause in the locker agreement that in case the locker remains unoperated for more than one year, the bank would have the right to cancel the allotment of the locker and open the locker, even if the rent is paid regularly.

How will it work if you do not operate your bank locker for a long time?

Step 1: If your bank locker is inactive for a very long time, and if bank wants to close it down, then first, bank will try to contact you and ask for the reason why you have not operated your bank locker for such a long time. Which tells you that you should make sure your phone number, email id and contact address is updated in bank records. If you have been moving from one house to another, you might miss the bank communication if your address is not updated.

Step 2 : You can either start operating the locker, or just miss out on communication part and then bank will close your locker and keep its valuables/belongings with them properly sealed in a bundle (dont worry, nothing will happen to it). Bank will also try to contact you again that your locker has been closed and the belongings are with them.

Step 3 : Once you realise in future that your bank locker has been seized ! , at that time, you can contact the bank, if needed file a RTI to bank asking for all the reasons and details and then take bank your valuables.

How Eshwar Claimed bank his Inoperative Bank Locker contents back from Bank

One of our reader Eshwar Molugu was shocked to find out that his bank locker was closed down and had been assigned to some other customer because of non-payment of fees and inactivity. This all happened because Eshwar visited after many years to operate his bank locker. This is when the whole problem started, he was not getting all the information properly and once he came to know that his locker belongings are there with bank, He really had a tough time to claim bank his locker contents. Here is his real story shared in his own words

My father have a locker in Canara Bank and it had been maintained from more than 10 years. We had paid the locker fee till 2009 and have all the bills related to it. After that we didn’t touch the locker till now Dec 30 2013. We didnt paid the locker fee from 2010.  But surprisingly when we went to bank today(6th Jan 2014)to enquire about the locker , Bank people said that the locker was given to some other person from 2010 onwards. And we didn’t get any notice asking us to pay the fee of locker.

My question is

  • How can they give our locker to others without prior information to us ?
  • If at all they want to give to others they should have asked/send some notice to pay the fee right ?
  • Ok… assume they have given the locker to others but what about the things inside it. Will they take all the properties inside it? Is that correct?

When I read this on comments section, I replied Eshwar telling him that incase he has not got any communication from bank on closure of his bank locker, then its service deficiency part from bank and to get any kind of information and to speed up the process, he should clearly tell the bank that he will reach to banking ombudsman and even file a RTI to find out all the information if there is no cooperation from bank side, Eswar then went bank and did all those things and then things started moving ..

Here is what Eshwar updated some days later.

When i had raised my voice with respective words like Banking Ombudsman and RTI, the boll got rolling. They took almost a week after i spoke with them and got me with information

1) The locker is safely archived in a bundle.
2) We paid the locker breaking charges and annual fee with respect to banking rules to retrieve the items back.

Now, As i had read about the RBI Instructions regarding the breaking of lock, Here are the points i found

1) After due notice to Locker hirer clearly confirming in the notice that , they are going to break open the locker in case of no response from the locker hirer with in specified time as mentioned in notice.

2) Generally the Lockers will be break opened on presentation of two witness officers of the bank and the valuables in the lockers will be packed in a sealed cover and stapled and will be stored separably .

3) Once after arrival of locker hirer/owner of valuables its duty of the bank to hand over the valuables to owner after under going all due diligence.

So with respective to the above guidelines proposed by RBI, I questioned Bank Manager, Genearl Manager and AGM, asking them to produce me the list of items they noted down while breaking the locker. And they came with an answers like “May be the item list would be inside the packaged bundle.”

So my question is

1) “If the item list is inside the packaged bundle then i don’t have any problem, But if the bundle have no item list inside it how should i handle the situation ?”

2) I was thinking the item list is mandatory when the locker is broken. Does my thinking makes sense or does the bank doesn’t write one(item list) as such.

Currently, they are ready to give the package bundle anytime but i am waiting for your reply on the item list
Can you please respond and suggest me ASAP as i am waiting for your reply to relieve my locker.

And some days Later !

We got our bundle with all the items in it and also there was a list explaining about every item. We were completely satisfied after getting the bundle and didn’t fight further for not sending notice.

If i wouldn’t have posted my problem in jagoinvestor website I wouldn’t have known about Ombudsmen party at all. Thanks once again

What you can learn from this episode is that you should keep on operating your locker from time to time, Even if there is nothing to add/remove from your bank locker, you can casually just visit the bank locker and open and close it, just to check if everything is fine.

What learnings are you going to take from the above real life case ?

Bought Health Insurance ? Here are 4 things you should do after that !

Have you bought health insurance? If you answer is NO, then you are lagging way behind the crowd and the best thing for you to do, is to get health insurance cover immediately. But if you have already insured yourself, then you have reached an important milestone and are probably feeling relaxed about your financial burdens. After all, if you are hospitalized, someone else will have to foot the bill, and not you.

Congratulations!!, But now, the question is, are you a 100% ready? The process of buying health insurance is very easy – you research the best policies, buy them online or offline and then the policy documents arrive at your home, and you feel – “I have finally taken health insurance, now I am done!”.

things to do after taking health insurance

The Real test is at the time of Health Insurance Claim

However, the real test arises when you have to finally claim health insurance benefits (here are detailed rules and procedure explained). It’s not a great time for you. Someone from your family (or you) has been hospitalized because of an accident or some major illness and every one is tense. You are in a hurry and do not have the time to “think” – this haste is almost always a BAD thing.

While at the back of your mind, you know you have health insurance; there are lot of things to accomplish in a short time frame to make that insurance useful. You have to search for the right hospital and contact the insurance company/TPA. The worst possible outcome is if you are the person hospitalized, and your family has no knowledge of these matters!

So why not plan beforehand and be fully prepared for bad situations. You may think it to be a waste of time at present, but in the time of a crisis, you will be thankful you took these steps. So today, let’s see a few things you can do after taking health insurance to fully prepare yourself for a crisis situation.

4 things to do after taking Health Insurance

1. Visit nearby hospitals

Imagine a situation where something bad has happened. You will probably be in a rush – you will call someone close and ask for good hospitals, maybe spend a few minutes thinking which ones are better and then head towards it. There is no TIME and your priority is on getting admitted somewhere first!. Even if it’s a planned hospitalization, your time for research is limited and there might be many surprises, which crop up at the last moment.

The best time to research hospitals to visit (in event of an emergency) is right NOW. You have all the time in the world at the moment. You can read all the reviews on internet, visit the hospital, make inquires related to charges and facilities, compare hospitals with each other, and finally jot down hospital names which are more preferred to others. You might realize that for OPD, Hospital A is better than B, C and D. You might come to know that Hospital C takes care of senior patients much better than others. You might realize that Hospital D is cost effective on its final bill amount, even though others give the feeling of being cheaper.

This will take you few hours or days, but if you have already done this, at the time of an emergency you will be a 100% mentally focused on the situation without having to worry about the logistics of treatment. Click Here to read some health insurance myths which you thought were true

2. Keep Health Cards in your Wallet and scanned version in Mobile

If you ask me how much time it takes to do this step, it takes exactly 1 hour. You open your mail where you have got the e-version of health cards, load it on a pen drive, go to the market to get a color Xerox, laminate the copy, cut it to match the size of a debit card and put it back in wallet – AND You are done.

If you already have the e-version of health cards in your email, put them in your mobile in images form (so that you don’t have to search your emails at the time of emergency). If you have the actual health cards in physical card format, it is very handy to have it ready with you. You can also keep a scanned copy of health insurance cards on your Google drive or Dropbox account, so that you can access them from anywhere if needed.

3. Keep emergency contacts on phone

In times of emergency, every minute counts. Why rely on Justdial or Google at the last minute – all you need to do is to save numbers of nearby hospitals (including alternate numbers) to your contacts list. The numbers can easily be found through Justdial or from the hospital’s website. Saving the numbers in your email (as drafts) is a good idea too.

Add these numbers to the list of contacts in your family’s phones as well. And while you are at it, keep a printed copy of this data in a common area that all family members have access to.

4. Keep a “emergency folder” for health insurance

I am willing to bet, that in the event of an emergency, your family members will not be able to access your health insurance policy, health cards, emergency contact numbers of the health insurance company, phone number for hospitals nearby or your other identity documents – especially not in a 5 minute time frame.

Why not make it easy for them to do this by preparing an “emergency folder” for health insurance. Keep a folder which has your health insurance policy document copy, your health card copy, a paper which has emergency contact numbers such as the doctor’s phone number, hospital phone numbers, TPA contact numbers, Health Insurance company customer care numbers, and a “guidance sheet” which sets out, step by step, all that needs to be done in case of an emergency or even planned hospitalization. I am so happy to share with you all, that we just completed our online investors bootcamp> last week batch and they all had awesome time arranging their documents, they felt so relaxed when they reported it on our bootcamp facebook group.

Note: Even if you have health insurance from your employer and not your own policy, these steps still apply to you. Follow them.

5 awesome ideas which can transform your financial life

2014 has already started and you must be feeling reinvigorated – just as you were when 2013 started :). How then do you expect 2014 to be different from 2013? Let me explain a bit. When we get on call with some of our clients, we ask them –

“Do you want your next 5 yrs of financial life, like your past 5 yrs ?”.

Naturally, We get an emphatic “NO” and horrified looks (though we cant see them). Now ask yourself the same question and I am confident, for most people the answer would be the same. If your financial life is all messed up, I am sure you must have thought to correct it in this New Year. Let me help you a bit and give you 5 suggestions that you can implement and improve your financial life by leaps and bounds. It will start small, but things will improve steadily.

Here are those 5 ideas, which you should look at. Trust me, these are proven to succeed for most people we work with and even ourselves.

improve financial life

Idea #1 – Help others in their financial life

I can proudly say today, that all my knowledge and understanding of personal finance has come from (and only from) solving other people’s queries on this blog and our Q&A forum. Of course, some part of my knowledge has also evolved by writing these articles. I write the articles and they elicit variety of questions in comments section. I then reply back to those who commented and try to solve their problem. It really takes a lot of time and effort from my side to do this, but in the process, I learn a lot. If I do not know the answer, I ensure I find it out by researching it on the Internet, or come up with an answer through disciplined thought and introspection.

This helps me learn new things and also it feels nice to be able to help someone – after all, I love bonding with people and I hunger to be able to “give” back to our community! Conversations in the comments section between me, and the person asking the question, allow both of us to come out with better knowledge of the topic. What’s more, it really feels amazing to realize that one’s help has contributed to someone’s decision-making process.

I occasionally get into face-to-face conversations with people who seek my help regarding personal finance, and I do my best in helping them. Over time, this has created a wealth of information and knowledge inside me. Heck – I wrote two books too on money just by helping others !

So if you want to learn about personal finance, I can tell you with 100% confidence, that there is no better way than helping someone else on personal finance and answering their queries. You might feel – “but I do not know much myself”. The truth is, even if you do not know the full answer, making an attempt to help someone and contributing a bit extra helps you realize that personal finance is more about common sense and less about expertise.

You can anytime go to our Jagoinvestor Q&A forum, where dozens of personal finance questions are asked each day and hundreds of investors just like you are helping out with all the knowledge they possess. So just pick a question and reply with an answer. You must have surely learnt a lot from this blog and other resources and I know you are 100% capable of giving suggestions to others. I know you might be scared at times, thinking how it would look if you do not give the right answers or best answers to someone. But do not try to give the “perfect answer” – just give an answer with a full commitment to help someone. You will find that not only is your effort genuinely appreciated, but you will also feel amazing yourself and will make a friend and learn in the process. Alternatively, you can also reply to the comments that are posted on the articles from time to time.

I strongly recommend reading this book this book called “Go-Giver”, which will truly transform your way of looking at life and help you in your professional life.

Idea #2 – Write all your financial details at one place

When someone wants to work with us on his/her financial life, One of the first things they have to do is, fill up a detailed datasheet we give to them to capture all their financial details. This is what most of the financial planners will do as initial steps. Now most people react by thinking – “Oh no, I am not filling up a lengthy excel spreadsheet” and some people ask us – “Do I really need to fill this up?”

We tell them very calmly – “Yes, in 2 days, and ONLY then do we move ahead”

4-5 days PASS and we remind them once again about it.

It is only then that we finally get a mail saying that the datasheet is filled and we also get from them something like this –

“Hi Manish & Nandish

Please find attached the datasheet in this mail. My Apologies for sending it late. But let me share with you something about filling up the datasheet. I never knew about my own financial life before I filled this datasheet (here is ZIP version). I mean, I always thought I know everything and all the things are inside my head, I know the details. But in reality, I was so much cut off from my financial life.

I had to find out so many things while filling up this datasheet. For the first time, I seriously looked at my policies, where are my mutual funds, what is their worth exactly. I have discovered how much is my EPF worth and had to discuss a lot with my spouse and few things from other family members. I discussed about my expenses with my spouse and we released so many tiny things we can change and improve. We never realize these things in daily life, because we are just not in touch with whats going on with our expenses. Money just comes in my account and goes off here and there.

We also for the first time, really talked about our long term goals, had to think about the numbers and discussed a bit about which one are more important the others. I felt a bit worried on how will I fill all this , but once I started it, me and wife got involved in it and really liked it. For the first time I feel I know where do I stand in my financial life and have some sense of what all we want from our financial life. This datasheet filling exercise was a short but amazing journey in itself. Thanks a lot Manish and Nandish”

Nandish and I often talk about this and we have now realized that just putting all your financial data in one place is a wonderful way to improve your financial life because you really get in touch with your finances and start thinking about them seriously. For almost 90% of people who do this, it’s their first time taking some time off to focus on their financial life. What was previously a fuzzy area for them suddenly becomes clear and obvious. Just noting down your financial data in one place solves so many queries you had earlier.

So next Sunday (or whenever you can take out some time), allocate 3-4 hours for your financial life and just open a blank excel sheet and put down all your income/expenses, policies details, mutual fund data, Fixed/recurring deposits data, loans details, long and short term goals and everything else you can imagine, and see the magic. You will thank us. Let me make your job easy and share with you this ready made excel datasheet (here is ZIP version) , you can download it and you can fill it up. This is the same datasheet we send to our clients.

Idea #3 – Slow down and make some strategy 

Most investors are just moving with the flow of life. They get up, go to work, they earn, they spend and if something is left, they spend it again. If after all this, if still some money remains, it stays in their saving bank account, and is usually consumed for some useless reason – which looks reasonable and important at that point of time, but makes no sense in long term.

Nandish had recorded this wonderful audio on “slowing down” which talks about why you should step back for a moment and not be hasty with your personal finances It explains why you should “Slow down” and lower your pace in financial life and ask yourself where you are headed.

Listen to the “Slow Down” Audio below

Most people do not even know which direction they are going in their financial life and where they want to be in the next 5 years. In our Investors’ boot camp (next batch starts 20th Jan), we do an awesome exercise for one week, just to make you think what you want in your financial life and to get you in touch with your financial life.

So your current task is to apply some brakes on your momentum and investigate your own financial life. Ponder over few things and find out what is important for you. It is all about getting clarity and coming out from a state of confusion!

Idea #4 – Write down your past 5 yrs history on Paper

Investors keep on doing random things in their financial life for years, sometime with a rational mind and sometimes without much thinking. It would be a good idea to capture for the last 5 years – the major decisions you took in your financial life and the reasoning behind it. For example, you may have bought some policy after meeting an agent, or bought a property, or broken a Fixed deposit, or added major expenses in your life etc. Make a list of all those decisions over the last 5 years, and write down in detail, the reasoning behind those decisions. What made you do take the steps you did?

Do you still feel you did it for the correct reason? Do you feel you were right? Looking back at it, was it the right decision?

When you do this, you will be clearer about your own thinking and how you feel about a lot of things. Maybe you realize that you did something just to look good in front of someone. Maybe you find out that you focus too much on the short term and do not look at things from a long-term perspective. Maybe you will find out that you compromise on your long-term wealth creation just to fund some short-term happiness.

To give you a flavor of how people feel after writing down their history and all they have done in their financial life in past, here is an experience of one of the members of our Investors bootcamp

“I felt many emotions while filling out these questions – pride, great joy, regret & sadness. I saw how I had grown from a child to an adult as an investor and kept coming back to document what I missed. As the picture emerged, it was so interesting to see the patterns emerge and to find blind spots that would probably be immediately evident to someone else. It took me a long time to answer the second question. I was worried, but to document exactly what was worrying me took time. Now that I have it on paper, it feels a lot less worrying! I’m excited to see what the boot camp holds and am looking forward for the next week.”

So start this exercise the moment you complete this article.

Idea #5 – Get accountable to someone in your financial life

In his book – “11 principles to achieve financial freedom” , Nandish talks about Level 1, Level 2 and Level 3 promises.

Level 1 promises are “professional promises”, which you fulfill and complete at any cost and ensure they are never left pending. You bring work home, stay up late, but complete those tasks. You are fully committed to your level 1 promise.

Level 2 promises are ones that are made to our families and we keep them sometimes and do not keep them sometimes. We are somewhat committed to those level 2 promises, but not fully.

Level 3 promises are those promises, which we make to ourselves.

We excel at not completing these Level 3 promises! We surpass others in forgetting those promises and on no occasion do we display the level of commitment we do with Level 1 and Level 2 promises. Waking up early to exercise falls in this level 3 promise. Starting a “SIP” also falls under level 3 promises. And, most importantly, all Personal Finance actions fall into Level 3.

 

Level One  Professional promises  You keep them always
Level Two  Promises made to family members  You keep them at times
Level Three  Promises made with self  You break them all the time

 

Ask yourself, how long has it been since you promised yourself to start that recurring deposit, write your budget, start your SIP or write a will? You will realize you are worse than you imagine :). This happens because you are not accountable to anyone. No one will complain, if you don’t do things and leave them incomplete. You can always rationalize your behavior and you will surely not “Punish” yourself – and that’s the weak point.

Your life goes on, and you give a clean-chit to yourself every time you break a promise made to yourself, citing reasons beyond your control. But this errant behavior is costing you your future. This small thing can jeopardize the happiness of your family some day, can make your retired life a nightmare and can mean your kids get a mediocre education because you were not able to accumulate enough wealth to pay their fees in the future.

This is more serious than you think, but you will realize it only later.

Be Accountable to Someone

The only way to improve it is to be accountable to someone about your promises and actions. Hire a professional Mentor who keeps track of your financial life and your promises, and to whom you report your actions.

A lot of people look at a financial planner as someone who will give “advice”, but not as someone who will help them track where they are headed, who will ask them – “Tell me, what did you achieve this month?” and someone who says things like – “Can you tell me, the reason you failed to change your bank account nomination which you promised to complete by this month? Didn’t you get 2 hours out of your schedule?”

The mentor can also be your family member or spouse if you want. Declare your actions and deadlines to your family. Do whatever it takes, but ensure you are answerable to someone, if only to some extent.

Importance of “Accountability” in your financial life

Let me also share with you, the “Accountability” feature of our Online Investors bootcamp. At the bootcamp, each week you declare your weekly action and what you are going to complete in coming 4-5 days and then you go back and do those things. You have to report things back on Friday and share with us your progress. If you do not complete it, you are asked questions and reasons for not doing your tasks.

Now someone will not shoot you or put you behind bars for not doing what you promised, but when you see others declaring proudly how they completed their tasks and see them feeling euphoric about it, you feel bad for not keeping your words and feel ‘left out’. These group dynamics work for participants and they complete things most of the times. We have seen it working in Batch 1 and Batch 2 of our bootcamp. A little work each week improves your financial life, and at the end of 6 weeks, you move to the next level and realize – “Wow! I have finally done so many things which I was only thinking about all this time”

Now it need not be only at the investors bootcamp – you can report to your spouse, your friend, your Facebook friends (if you are okay declaring your actions) or else, you can pay a professional financial planner and take his help. Anything that helps you is a “great” option. There are no rules.

So bring some accountability structure in your financial life and you will surely see the results.

Conclusion

You really need to design your financial life based on these 5 ideas . Do not just read them, but really practice them and see the effect.

List of awesome projects lined up in 2014 on Jagoinvestor

Hi All readers, Wishing you and your family a very Happy and Prosperous New Year! We take this opportunity to thank you for being an integral part of our community. Year 2013 was a great year for us and we will continue to serve investors community in the similar fashion. We take this opportunity to share some of the highlights of the year 2013 and also wanted to share what you can expect from us in the New Year.

Year 2013 Flashback

  • Book “How to be your own Financial Planner in 10 steps” Launched and it has simplified financial planning profession to a great extent. With the help of this book you can actually be your own financial planner – Written by Manish Chauhan (Buy)
  • Book “11 Principles to achieve financial freedom launched”, this book is a gem. It is written in story format, it talks about financial coaching and principles of financial freedom  – written by Nandish Desai (Buy)
  • We Redesigned our Q&A forum page (it has more than 6000+ members and 7000+ questions – ask your questions now. It is like a one BIG magic box which contains all kinds of personal finance questions and solutions.
  • We also had an opportunity to work with a few investors one-on-one. We work with limited number of investors in a month and In this year we have completed close to 250+ financial planning clients. We now have clients in more than 30+ countries. (look at our services page)
  • In this year we launched our most innovative project till date called 100moneyactions.com, which has helped more than 300+ investors and the number is growing every month. This program is magical, if you complete all the 100 actions it will surely help you to take your financial life to the next level. (check out)
  • We Published close to 600+ articles till date. It is always fun sharing personal finance knowledge with committed investor’s community. We are happy to make a difference in so many people’s financial lives. (here is the list)
  • We started something very interesting on facebook. Yes, we have designed a magical 6 week program that takes place on facebook closed group. And in 2013 from 2 boot camps 80+ investors graduated from our Investors Bootcamp. We really want every reader of jagoinvestor to go through boot camp participation where you get a chance to learn from other investors.
  • We could only do one workshop in 2013. 55+ members attended our Mumbai Workshop for Investors. In our workshops we generate high level of commitment in investors and it helps people to design their financial life.
  • Helped Asset Management Company, DSP Blackrock with Plan F show on personal finance from start to end (watch all 10 episodes). In this show all the case studies were from jagoinvestor community and we also got an opportunity to learn a lot of things.
  • A  book called “How to Grow Your Business as a Financial Advisor” by Nandish Desai launched for financial advisor. This is India’s book on practice building for financial advisors. Many of you may not be knowing that we have a blog called jagoadvisor.com where we share our business experiences with advisors community – (Buy the book)
  • Conducted several Online and Offline training programs for Financial Advisors & Planners in Mumbai. The workshop for financial advisors was high on value and we got great feedback from those who participated.

Our Major Projects and Offerings in 2014

  • A irresistible “Oh My God” Offer for all Investors on 7th Jan – Check your mail box on 7th of Jan at 10 am. We have designed a very special offer for all our readers who have been with us from a long time. This offer is a difference making offer as it will provide you with some powerful tools by which you can start your 2014 with a BANG. Most people have fitness on their new year resolution list but this year we want our readers to place personal finance on top most priority. See that you do not miss this opportunity as it will only be available once in a year. I think this will be the best way to start your 2014 journey as an investor.

  • Investors Workshops in Different Cities – Every once in a while we get mails from different people asking for our investor workshop. We plan to tour 4-5 cities in India and want to conduct our flagship workshop for investors. We might also conduct some workshops outside of India as Indian investors are spread all across. We will need your encouragement and support to spread a word about these events – more details will come soon this year. If you are interested for this workshop , please register here
  • Something special for women investors – In the year 2013 we created one video course and some audio for women investors and it is our dream to do something special for women investors. This may be in form of some workshop or some online program but we will see that it truly helps women investors. We will need a lot of support from each one of you to make our dream a reality. Let’s get together and help more and more women in managing their money effectively.
  • A new website Advisor Hub – This is a project we have been working from last 1 year and it is now in its final stage of completion. This website will encourage quality advice and will help both advisor and investors community. All we can say right now is it will be a game changer in the world of personal finance.
  • Jagoinvestor PRO to be launched – In the year 2014 we plan to bring some new features and awesome things on Jagoinvestor which will help you more and more in your financial life. We are working on a whole new kind of model that will help investors to take their financial life to the next level.
  • Some New Books on personal finance – Looking at the great response of our books written with CNBC TV18 our publisher wants more from us. I and Nandish will be writing a few more books on personal finance in this year (some more awesome topics that will help investors to live a great financial life)
  • Business Workshop in different metros – We plan to train more and more financial advisors in India through our training programs and we would love our workshop conversation to reach more and more people. In the year 2014 we are also going to conduct leadership workshop for one Religious organization. Imagine I and Nandish leading 2 day program for 60+ Swamiji’s. This is one assignment that we are truly excited about.

Our 2014 is going to be all about service. We will stick to our commitment of serving investors and advisors community. We will continue to innovate, we will continue to make personal finance fun for people and every action that we will take will make a positive difference in society. Thank you once again for being our strength for all your love and constant encouragement. Don’t forget to benefit from OMG offer on 7th of Jan.

Review of book – “Easy Money – Evolution of Money from Robinson Crusoe to the First World War”

Do you want to learn how money evolved in this world ? How did the concept of money took birth ? Today it might look very easy and intuitive to see and manage money, but it has long history and a very interesting one! . I always used to wonder about these topics, but got to read anything in detail untill some months back when Vivek Kaul sent me his book – “Easy Money – Evolution of Money from Robinson Crusoe to the First world war” (buy the book)

In this book, Vivek has shared how this world was first on the barter system and then slowly and steadily the concept of money was born. He mentions various events in history and examples which will how you how money was not just invented in a day, but it slowly took its shape because it was the need of the hour.

easy money book by vivek kaul

Click Here to Buy the Book

Kaul starts with the history of money from time immemorial and traces the development of money and the financial system till around the time of the end of the First World War. He tells us about the various commodities that have been used as money at various points of time. Other than gold and silver, a whole lot of other metals like copper, iron, platinum, lead, nickel, and tin, have been used as money by various civilizations at various points of time.

Other than metals, agricultural commodities like almonds, cacao beans, rice, wheat, and tobacco have also been used as money. In fact, tobacco was used as money in the United States longer than gold and silver were. Salt has been used as money in large parts of Sahara which are dry.

Here is one example sharing from the book

In the prisoner of war camps during the Second World War cigarettes were used as money. Dog teeth and dolphin teeth have been used as money. And in the island of Yap in the Pacific Ocean even large thick stone wheels called fei have also been used as money.

Gold is valueable because its “Useless”

One of the best things I learned from the book is that Gold is valuable in this world, because its Useless. Yes – you heard it right. From the start of my life, I used to wonder that why people love gold and why its so expensive when it cant be used for anything useful, and in the book I learnt that – its the exact reason why its so valuable . The book shares the reason for this and Here is an excerpt from the book

What also helped gold survive as money is its uselessness. “Despite the fact that it is highly malleable (can be beaten into sheets easily), ductile (can be easily drawn into wires), and the best conductor of electricity, gold does not have many industrial uses like other metals have. This is primarily because there is very little of it go¬ing around. Also, what does not help is the fact that gold is as soft as putty. This softness makes it practically useless for all purposes that need metal,” writes Kaul. “When commodities are used as money they are taken away from their primary use.

So, if rice or wheat is used as money for daily transactions and to preserve wealth, it means a lesser amount of rice and wheat in the market for people to buy and eat. This, in turn, would mean higher prices of grains, which are staple food in large parts of the world. Gold does not have many practical uses. So if people hoard gold, it does not hurt anyone,” he adds. Hence, gold survived as money largely till the start of the First World War. Then paper money took over as various European governments had to print money in order to finance the First World War.

Rise of Paper Money and Banking System

One of the most interesting points of Easy Money is the part where Kaul explains the close link between the rise of paper money and the banking system as it has evolved to this day. In fact, the paper money system was at the heart of the profitability of banks. As Kaul writes “The moral of the story is that the lesser the capital the bank had, the greater money it made, but greater was its chance of going bust as well. As Walter Bagehot, the great editor of The Economist once put it, “the main source of profitableness of established banking is the smallness of requisite capital.”

This is a very fundamental point on how the banks as well as other financial institutions have evolved over the years and is at the heart of things as they are currently. Banks as well as financial institutions over the years have figured out that the lesser the amount of capital they have on their books, the more money they make. But this increases the riskiness of the overall financial system as well.”

Note that the book also talks about some of the heavy topics like financial crisis, financial innovations like securitization, collateralized debt obligations, and credit default swaps, how banks evolved etc

The last chapter of the book tries to link the history to way things are happening currently. This chapter could have been little longer and ends a bit too quickly. Another thing that the author could have done is have had takeaways at the end of each chapter, linking them to the current financial crisis.

My personal take on the book

While I enjoyed the book, and its an an excellent read for anyone looking to understand the current financial crisis from a historical view point in simple jargon free English. Be clear that its not a regular personal finance book teaching you about concepts. Also be ready to read few things which you might not be able to digest in a single read. You should read the book only if you love the topic of money evolution and the whole idea which the book wants to present.

Buy the Book by Clicking Here

About Vivek Kaul

Vivek Kaul has worked at senior positions with the Daily News and Analysis (DNA) and The Economic Times. His writings have appeared across various other publications in India. These include The Times of India, The Times of India (Crest edition), The Hindu, The Hindu Business Line, The Pioneer, Indian Management, Asian Age, Deccan Chronicle, Forbes India, and Wealth Insight. He has also written regularly for www.rediff.com. Currently, he is a regu­lar columnist for www.firstpost.com and a regular contributor to DNA.

Share with us how Jagoinvestor has helped you succeed in your financial life – Click Here

The Shocking story of – How LIC policy was surrendered using Forged Signature

Can someone else surrender your LIC policy and take the money ? I know you have never ever thought this can happen, because this looks so impossible, but I want to share an incident with you all which happened with Muthu (name changed), who is one of our jagoinvestor reader.

insurance fraud surrender

One day, Muthu came to know that 3 of his LIC policies were surrendered by someone else and the money was utilized. He came to know about this only when he got pre-closure letter from LIC for his 3rd policy. Below is the full sharing from Muthu

Hello All,

I was shocked to know that someone has used my identity (signature) to surrender my LIC policies and utilized that money for their benefits.

  • Firstly, my policy # 363934899 was forged and surrendered on 29.01.2013, for which LIC has issued cheque # 926895 dtd 29.01.2013 amounted Rs. 49795/- without my knowledge or consent.
  • Secondly, my policy # 363934900 was forged and surrendered on 29.01.2013, for which LIC has issued cheque # 926894 dtd 29.01.2013 amounted Rs 49795/- without my knowledge or consent.
  • Thirdly, my policy # 364340197 was forged and surrendered on 07.10.2013, for which LIC has issued cheque 959220 amounted to Rs 35645/- without my knowledge or consent.

I came to know about this when I received pre-closure letter from LIC after surrender of my third policy # 364340197. Immediately I raised written complaint to LIC about policies forgery on October 29, 2013. Further to my complaint, LIC recovered forged amount from the concern person and sent a covering letter along with the 4 cheques to me for the forged valve but not specifying the forged person name on the covering letter.

This incident raises some questions which are –

  • When the initial cheques was issued in my name, how the money has been utilized by someone else.
  • Even though requesting, LIC not mentioning forged person name in the covering letter after recovery of the forged amount.
  • Did LIC filed FIR against forged person? If not why?

Who did this Fraud ?

When I came to know about this incident, the first thing which came to my mind was that it was some “insider” from LIC who did this, because its almost impossible to surrender the policy without producing the original policy document, forging the signatures and then redeeming the cheque in your own account. But the truth is that the fraud was not done by anyone from LIC office. Then Who ?

It was his Mother and Younger Brother !

Shocked ! ?

Let me now share in Muthu’s words how his mother and younger brother did this fraud.

The Fraud was done using “re-cycle” procedure

Here is exactly what Muthu shared about the fraud procedure

Dear Manish,

Since the bond was in my mother custody they surrendered that policy with the forged signature (read more about Identity Theft)

When the cheque was issued in my name, LIC agent by name Yeshoda has given a cunning idea to re-submit the cheque received in my name to LIC and another policy to issue for the same value for different name ( This process is called re-cycle procedure).

Finally once the policy has been issued in their name. They can easily surrender that policy and utilized the policy amount.

This is worst ever experience that money can change “ANY ONE”.

Do you have LIC policy ? Are you sure this same fraud can not happen with you ? How will you prevent it ?

Entering ATM PIN is now compulsory when you use Debit Cards

RBI has made it mandatory to punch your PIN number, when you use your debit card on shopping outlets (Big bazaar, Petrol Pumps, Shops) from Dec 1 2013. I realised just few days back that this has already started. I was shopping for household things at a mall nearby and was asked to punch in my Debit card PIN after it was swiped. It was the first time I had to do that in last so may years of my using debit card for shopping. I covered the machine with my hands and entered my PIN and the transaction went through.

mandatory pin on debit card swipe

There are close to 350 million debit card in India right now and you can imagine the quantum of frauds which is possible with so many debit cards in India. Before this rule came into effect, if your debit card was lost – Someone could just take your debit card, go for the shopping and swipe your debit card and would never get caught because the shopkeepers never checked signatures, identity of person etc.

But now with this new rule in place, an additional check of entering PIN number is required and the chances of fraud is lowered to some level

But – there are some Problems due to this

Now from one angle, surely frauds will come down, but then at the same time, this new rule exposes you to some new risks and potential frauds. Like – If you punch your PIN without much thought and others surrounding you are looking at the machine, others can look at the 4 digit PIN number you punched and memorize it.

Forget strangers, but imagine you are with some friend/relative and you punch your PIN, he/she looks at it, memories it and now he can use it later for some online transaction (he still has to find out your Card number and Expiry date, which is clearly mentioned on your card).

Also at some outlets dishonest shopkeepers have skimmers machine which record your data when you swipe the card and they can duplicate your card and use it later to withdraw cash from ATM or do transactions with duplicate cards.

An article from Firstpost also mentions that there is also a possibility of PIN being stored on the Machine after you have punched it.

The next question to ask is can the PIN be stored (knowingly/ unknowingly) on the card reader machine by the retailer? According to this report in the USA, instances have been known where many merchants have incorrectly stored PIN information they should be destroying after customers enter the secret code. While we agree this is a western world report, Indian fraudsters have always been inspired to copy those tricks in the domestic markets. What would stop our fraudsters? And even if your merchant would have stored the PIN inadvertently on his card machine, a hacker can easily access the retailer’s machine to get data about several card holders along with their PINs.

Implementation from Dec 1

The above rule was to be followed by all the terminals from Dec 1, 2013. Anyone not complying is just not following RBI guidelines and breaking the law.

While all the places I have seen has started implementing it, still at some places its not being not followed. Here is one instance which comes from the same first post article comments section, where someone is sharing his experience.

yesterday on 4 Dec, I went to another restaurant and wanted to pay via debit card. While, the merchant was punching into machine, I was waiting for him to hand over the machine. But this is not what happened, I was not asked for the PIN for this restaurant even after the new RBI rule is in effect.

This clearly violates the fact that the new RBI rule is not completely applied for all merchants/banks.

What do you think about this new change ? Are you happy with it, or have some reasons against this change ?